Care Coordination Team Lead

3 weeks ago


Marlborough, Massachusetts, United States BAYADA Home Health Care Full time

**Job Description:**

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The Client Services Coordinator will play a critical role in ensuring that our clients receive exceptional customer service and quality home care. This individual will be responsible for managing coordination of client services and emergent scheduling issues, building lasting relationships with clients, referral sources, payors, and community organizations, and maintaining effective fiscal management of caseload by monitoring metrics (admissions, % Medicare, referrals rejected by reason, etc.).

**Requirements:**

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The ideal candidate will have a bachelor's degree, prior knowledge of/experience with Medicare and OASIS, and prior medical office or home care experience. Strong computer skills and excellent communication and interpersonal skills are also required.

**Compensation:**

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The estimated salary for this position is $60,000 - $75,000 per year, depending on experience.

**Benefits:**

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We offer a comprehensive benefits package, including paid holidays, vacation, and sick leave, vision, dental, and medical health plans, employer-paid life insurance, 401(k) with company match, direct deposit, and employee assistance program.



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