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Insurance Sales and Service Representative

2 months ago


El Paso, Texas, United States 1ST TRUST INSURANCE Full time
Job Summary

1ST TRUST INSURANCE is seeking a dedicated Insurance Customer Service Representative with a knack for sales to provide exceptional service and support to our clients.

Key Responsibilities
  • Provide exceptional customer service to policyholders, addressing inquiries and requests in a timely manner.
  • Identify opportunities to upsell or cross-sell additional coverage or policy upgrades.
  • Assist clients with policy updates, claims processing, and other insurance-related tasks.
  • Resolve customer complaints and issues effectively, ensuring a positive experience for all clients.
  • Maintain accurate records of customer interactions and transactions.
  • Educate policyholders on insurance coverage options and present additional products or services that may enhance their coverage or meet their needs.
Requirements
  • Excellent communication and sales skills.
  • Customer focus and sales orientation.
  • Problem-solving ability and sales resolution.
  • Attention to detail and sales documentation.
  • Team player and sales collaboration.
  • Insurance knowledge and sales readiness.
Benefits
  • Annual base salary + commission.
  • Flexible schedule.
  • Hands-on training.
  • Tuition reimbursement.
  • Career growth opportunities.