Mixologist
2 months ago
We are seeking a skilled Mixologist to join our team at JACKMONT HOSPITALITY INC. As a key member of our service staff, you will be responsible for delivering exceptional customer experiences and providing top-notch service to our guests.
Key Responsibilities:
- Guest Interaction: Greet guests, build rapport, and ensure an enjoyable dining experience.
- Order Taking: Promptly and accurately take food and beverage requests from guests.
- Food and Beverage Service: Ensure expedient service of food and beverages to guests, checking frequently to ensure everything meets their specifications.
- Menu Knowledge: Learn our menu and beverages, expertly recommending and upselling items to enhance the guest experience.
- Alcohol Service: ID guests ordering alcoholic beverages who appear to be 40 years old or younger.
- Brand Standards: Follow all relevant brand standards for service.
- Point of Sale: Accurately ring all orders into the POS system.
Qualification Requirements:
- Physical Demands: Must be able to deliver plates and food, clear tables, and lift up to 30 lbs.
- Communication Skills: Must be able to hear well in loud environments, communicate clearly with guests, and read and write notes to hearing-impaired guests.
- Appearance and Grooming: Must be dressed neatly and well-groomed in company-approved uniform at all times.
- Technical Skills: Must be able to operate the P.O.S. system, make change correctly, and make credit card transactions accurately.
- Crisis Management: Must be able to calmly respond to angry guests and notify a manager.
- Accessibility: Must be able to read menus to sight-impaired guests and verbalize menu items clearly to guests.
- Background Check: Must be able to pass the 10-year federal background check (TSA).
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