Mixologist

2 months ago


Atlanta, Georgia, United States JACKMONT HOSPITALITY INC Full time
Job Summary

We are seeking a skilled Mixologist to join our team at JACKMONT HOSPITALITY INC. As a key member of our service staff, you will be responsible for delivering exceptional customer experiences and providing top-notch service to our guests.

Key Responsibilities:

  • Guest Interaction: Greet guests, build rapport, and ensure an enjoyable dining experience.
  • Order Taking: Promptly and accurately take food and beverage requests from guests.
  • Food and Beverage Service: Ensure expedient service of food and beverages to guests, checking frequently to ensure everything meets their specifications.
  • Menu Knowledge: Learn our menu and beverages, expertly recommending and upselling items to enhance the guest experience.
  • Alcohol Service: ID guests ordering alcoholic beverages who appear to be 40 years old or younger.
  • Brand Standards: Follow all relevant brand standards for service.
  • Point of Sale: Accurately ring all orders into the POS system.

Qualification Requirements:

  • Physical Demands: Must be able to deliver plates and food, clear tables, and lift up to 30 lbs.
  • Communication Skills: Must be able to hear well in loud environments, communicate clearly with guests, and read and write notes to hearing-impaired guests.
  • Appearance and Grooming: Must be dressed neatly and well-groomed in company-approved uniform at all times.
  • Technical Skills: Must be able to operate the P.O.S. system, make change correctly, and make credit card transactions accurately.
  • Crisis Management: Must be able to calmly respond to angry guests and notify a manager.
  • Accessibility: Must be able to read menus to sight-impaired guests and verbalize menu items clearly to guests.
  • Background Check: Must be able to pass the 10-year federal background check (TSA).

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