PM Server
1 week ago
We are seeking a highly motivated and experienced Restaurant Team Member to join our team at Fairmont Austin. As a key member of our hospitality team, you will be responsible for providing exceptional service to our guests and ensuring a memorable dining experience.
Key Responsibilities- Consistently offer professional, friendly and engaging service to our guests.
- Assist guests with menu items in an informative and helpful way.
- Follow outlet policies, procedures and service standards to ensure a seamless guest experience.
- Have full knowledge of beverage lists and promotions to make informed recommendations.
- Have full knowledge of all menu items, garnishes, contents and preparation methods to answer guest questions.
- Follow all safety and sanitation policies when handling food and beverage to ensure a safe environment for our guests.
- Perform other duties as assigned by management to support the success of our team.
- Paid time off to relax and recharge.
- Complimentary shift meal to fuel your workday.
- Employee benefit card offering discounted rates in AccorHotel worldwide for you and your family.
- Learning programs through our Academies designed to sharpen your skills and advance your career.
- Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21.
- Career development opportunities with national and international promotion possibilities.
- Previous service experience is an asset, but not required.
- Previous point of sale system experience is an asset, but not required.
- Excellent communication and organizational skills to effectively interact with guests and team members.
- Strong interpersonal and problem-solving abilities to handle guest complaints and issues.
- Highly responsible and reliable to ensure a seamless guest experience.
- Ability to work well under pressure in a fast-paced environment.
- Ability to work cohesively with fellow colleagues as part of a team.
- Ability to focus attention on guest needs, remaining calm and courteous at all times.
- Constant standing and walking throughout shift.
- Frequent lifting and carrying up to 20 lbs.
- Occasional kneeling, pushing, pulling, lifting.
- Occasional ascending or descending ladders, stairs and ramps.
AccorHotel is an inclusive company and our ambition is to attract, recruit and promote diverse talent. We commit to a future where diverse identities are celebrated, and equitable and inclusive practices are woven into the fabric of everything we do as an organization.
Fairmont Austin is proud to be an Equal Opportunity Employer. EOE/M/F/D/V
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