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HVAC Residential Service Specialist

2 months ago


Wilmington, Delaware, United States EMCOR Government Services Full time

Job Title: Residential Service Technician

Department: Service Division

Reports to: Residential Service Supervisor

Compensation: Hourly, based on experience level

Experience Required: Minimum 2 Years

Overview of the Role:

The primary function of this position is to provide service for residential and light commercial HVAC duct systems and associated equipment, which includes:

  • Packaged units, both ground and rooftop
  • Split system units
  • Central station air handlers
  • Diverse air distribution systems
  • Flexible, spiral, and single wall duct systems
  • Ceiling and wall grilles and diffusers
  • Gas heating systems
  • Geothermal heating systems
  • Boilers
  1. Efficiently service the equipment listed above and perform necessary repairs.
  2. Ensure effective communication between EMCOR Government Services and all clients.

Key Responsibilities:

  • Possess a valid driver's license and meet all physical requirements necessary for job performance.
  • Obtain or maintain an EPA refrigerant certification in accordance with company policies.
  • Work outdoors in varying weather conditions as dictated by company guidelines.
  • Report to work punctually each day to receive assignments from the residential dispatcher.
  • Conduct all scheduled maintenance and testing on equipment covered by maintenance agreements in a professional manner.
  • Utilize various diagnostic and measuring tools to perform maintenance and analyze repair needs.
  • Document and communicate any potential repairs or further diagnostics to the residential dispatcher.
  • Complete all required documentation, including check sheets, time cards, and parts usage records, accurately and legibly.
  • Adhere to safety protocols to protect oneself, colleagues, and all company and customer property.
  • Maintain regular communication with the residential dispatcher and Residential Service Supervisor regarding information needs and schedule adjustments.
  • Ensure the company vehicle is maintained and presented according to company standards.
  • Follow directives from the Residential Service Supervisor.

Additional Responsibilities:

  • This list of responsibilities is not exhaustive but serves as a guideline for the role.
  • Restock the service vehicle as necessary to ensure an adequate supply of approved parts and materials.
  • Engage in training sessions and pursue courses to enhance technical skills as appropriate.
  • Develop effective communication skills, both verbal and written.
  • Be available for after-hours emergency service calls when required.

Physical Demands:

  • Candidates must be physically capable of lifting and moving items weighing up to 60 lbs.
  • Service technicians are responsible for loading and unloading materials for projects and positioning them as needed.
  • Climbing and working from ladders and aerial lifts may be necessary to complete tasks.
  • Familiarity with the safe operation of tools such as hammer drills is required.
  • Work environments may vary from outdoor conditions to standard indoor office settings.
Important Notice:

Beware of fraudulent job postings and emails. EMCOR Group and its subsidiaries list open positions on their official platforms. Please verify the authenticity of any job postings or communications.

EMCOR Group and its subsidiaries are equal opportunity employers and value diversity in the workplace.