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Retail Sales Associate

2 months ago

Shelby, North Carolina, United States Marshalls Full time
Job Summary

We are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at Marshalls. As a Retail Sales Associate, you will be responsible for delivering exceptional customer service, maintaining a clean and organized store environment, and adhering to all operational and merchandise standards.

Key Responsibilities
  • Provide outstanding customer service by engaging with customers, answering questions, and resolving issues in a timely and professional manner.
  • Maintain a clean and organized store environment, including the sales floor, stockroom, and customer service areas.
  • Process customer transactions accurately and efficiently, including ringing sales, handling returns, and counting change.
  • Support the sales floor by restocking shelves, facing merchandise, and maintaining visual displays.
  • Participate in store recovery efforts, including cleaning, organizing, and maintaining the sales floor and stockroom.
  • Work effectively with peers and supervisors to achieve sales goals and maintain a positive store culture.
Requirements
  • Excellent customer service skills and a strong ability to work with diverse customers.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays.
  • Strong communication and organizational skills, with attention to detail and ability to multitask.
  • Ability to lift heavy objects and work in a fast-paced environment.
  • Previous retail experience preferred, but not required.
Benefits

Marshalls offers a competitive benefits package, including:

  • Associate discount
  • Employee Assistance Program (EAP)
  • Smoking cessation program
  • Bereavement leave
  • 401(k) matching
  • Medical, dental, and vision insurance
  • Health Savings Account (HSA)
  • Short- and long-term disability insurance
  • Life insurance
  • Auto and home insurance discounts
  • Scholarship program
  • Adoption assistance

Marshalls is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity and promotes equal opportunities for all employees.