Hospitality Team Member
4 weeks ago
At DoubleTree by Hilton Battle Creek, we are seeking a skilled and friendly Guest Experience Specialist to join our team. As a key member of our hospitality team, you will be responsible for delivering exceptional guest service and ensuring a memorable experience for our guests.
Key Responsibilities:
- Guest Greeting and Seating: Politely and promptly greet all guests, seating them according to server sections.
- Table Management: Assist in bussing tables, maintaining a clean and organized dining area.
- Phone and Reservation Management: Answer phones, schedule reservations, and provide guests with menus and answer initial questions.
- General Cleaning: Perform general cleaning to maintain the cleanliness of the work area.
Benefits:
- Paid time off for all full-time and part-time team members.
- 8 hours of paid volunteer time for all team members.
- Holiday pay.
- Travel discounts for employees, friends, and family.
- Restaurant discounts.
- Referral Program.
- Health, vision, and dental insurance available for all full-time team members.
- Employee recognition perks and benefits.
- Advancement opportunities.
- Paid maternity/paternity leave or adoption leave for qualifying FMLA.
We are committed to providing our guests with an exceptional experience, and we are looking for a skilled and friendly Guest Experience Specialist to join our team.
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