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Store Operations Manager

2 months ago

Inver Grove Heights, Minnesota, United States Savers | Value Village Full time
About Savers | Value Village

We are a leading international thrift retailer, dedicated to championing reuse and inspiring a future where second-hand is second nature.

Job Summary

Savers | Value Village is seeking a highly skilled and motivated Associate Manager to support our store operations. This role will be responsible for ensuring the smooth day-to-day running of our stores, including managing inventory, supervising staff, and maintaining high standards of customer service.

Key Responsibilities
  • Store Operations: Oversee the daily operations of the store, including inventory management, stockroom organization, and visual merchandising.
  • Staff Supervision: Supervise and train store staff to ensure they are meeting performance expectations and providing excellent customer service.
  • Customer Service: Ensure that customers receive a high level of service, including responding to customer inquiries and resolving any issues that may arise.
  • Inventory Management: Manage inventory levels, including receiving and processing shipments, and maintaining accurate inventory records.
  • Visual Merchandising: Ensure that the store is visually appealing, including maintaining a clean and organized store environment, and creating attractive window displays.
What We Offer
  • Comprehensive Training: Our training department, Savers University, provides robust training to every team member, from new hires to senior executives.
  • Benefits Package: We offer a competitive benefits package, including bundled health plans, company-paid life insurance, and a 401k plan with generous company matching contributions.
  • Opportunities for Growth: We invest in the career path interests of our people, with opportunities for advancement and professional development.
Requirements
  • High School Diploma or Equivalent: Required.
  • Previous Retail Experience: 2+ years of experience in a retail environment, preferably in a supervisory or management role.
  • Excellent Communication Skills: Strong communication and interpersonal skills, with the ability to work effectively with staff, customers, and vendors.
  • Organizational Skills: Ability to prioritize tasks, manage multiple projects, and meet deadlines.