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Senior Product Manager

2 months ago

Englewood, Colorado, United States CoBank Full time
Benefits Overview


A career at CoBank provides the chance to create a meaningful impact on the communities we serve.

Choosing a career with CoBank means contributing to something significant. We prioritize hiring exceptional talent.

Remarkable Benefits Offered by CoBank:
Careers with purpose. Stand for something
- Generous Time-Off Packages: Over 15 days of vacation, 10 paid sick days, and 11 paid holidays
- Competitive Compensation & Incentives
- Hybrid work model: Flexible arrangements for most roles
- Comprehensive Benefits Packages: Medical, Dental, Vision coverage, Disability, AD&D, and Life Insurance
- Extensive associate training and development through CoBank University
- Tuition reimbursement for higher education up to $10,000 annually
- Outstanding 401k plan: Up to 6% matching and an additional 3% non-elective contribution

Community Impact:
Participate in United Way Angel Day, Volunteer Day, and Associate Directed Contribution initiatives.

Diversity and Inclusion:
Engage in Associate Resource Groups that foster a culture of diversity and inclusion. Recognize fellow associates through our GEM awards.

Job Description

At CoBank, our Product Managers are pivotal in leading, enabling, and enhancing both Customer and Associate experiences.

Your primary objective is to ensure that the relevant capabilities align with the company's overarching goals while fulfilling user needs.

This is achieved by providing leadership oversight for the governance and management of product capabilities, including strategic evolution to maintain the bank's competitiveness in the market.

Assume leadership accountability for adherence to the SAFe Agile framework and practices.

Collaborate with Executive Leadership and the Lean Portfolio Management (LPM) team to formulate a roadmap for relevant capabilities that support the bank's strategic priorities.

Responsible for coordinating and leading related initiatives as necessary.

Work within the SAFe Agile framework to assess and build organizational trust in CoBank's data and systems, utilizing tools to foster future innovation and strategies.

The Product Manager is accountable for delivery, optimization, product performance monitoring, and strategic direction of the relevant enterprise capability.

Ensure the roadmap remains aligned with CoBank's strategic direction.


Essential Functions


Collaborate actively with Executive Leadership and the Lean Portfolio Management (LPM) team to define, implement, and drive the bank's strategy that aligns with organizational objectives and associate needs.

This includes identifying and establishing desired future state experiences and capability roadmaps.


Digital First:

Support the bank's Digital First initiative, leveraging strategic capabilities to demonstrate execution against the Digital First Blueprint and key strategic priorities.

Manage planning and delivery of key themes, translating objectives through the distribution of best-in-class experiences and technological capabilities.


Objectives:

Drive product objectives with business outcomes and success metrics, utilizing design thinking, customer feedback, product performance monitoring, and competitive analysis.

Lead collaboration across CoBank to evaluate, educate, and promote expectations, success criteria, and key performance indicators (KPIs).


Product Roadmap:

Create a strategic product roadmap that outlines the product development lifecycle, milestones, timelines, and encompasses end-to-end processes, informed by current product performance metrics, supporting technology, and controls required for dependability, scalability, and defensibility.


Product Development:

Collaborate with designers and developers to ensure that the digital product aligns with organizational objectives, market expectations, and customer needs.


User Experience:

Ensure that the digital product is user-friendly, easy to navigate, and meets customer needs. Collaborate with Executive Leadership to communicate desired future states across CoBank departments and functional groups.


Metrics and Analytics:

Define, track, and manage expectations and success criteria by analyzing product performance using leading indicator metrics such as customer experience/user engagement, conversion rates, data structure, quality, and usage; organizational capabilities and skills; technology enablement; and revenue to identify optimization opportunities.

Provide these metrics to LPM as feedback to influence the Portfolio roadmap.


Stakeholder Management:

Manage stakeholder expectations and communication to ensure that the digital product meets business objectives and user needs.


Budget Management:

In partnership with the LPM, manage the product development budget to ensure effective and efficient resource allocation.

Collaborate with technology, operations, product teams, security, and business partners to coordinate and manage activities that maximize impact and overall return on investment.


Risk Management:

Identify and manage potential risks that may affect the success of the holistic digital product, including technical health.

Proactively manage challenges impacting effectiveness and optimization, including associated risks and issues related to engagement/adoption, behaviors, knowledge and skills, competing organizational priorities, customer needs, training, knowledge sharing, and operational issues.

Approve and communicate when product features are ready for customer release.


Vendor Management:

Collaborate with the Vendor Management team for contractual relationships. Directly manage and oversee operational engagement with vendors.


Work Prioritization:

Oversee the evaluation, prioritization, and authorization of any requested changes and/or enhancements to the product and its associated processes defined through Epics.

Work within SAFe Agile to decompose Epics prioritized through the Lean Portfolio Management process into Features to be planned by Agile Release Trains.

Identify, define, initiate, and implement organizational transitions and process improvement opportunities to realize full capability and strategic objectives.

Responsible for prioritizing Features considered for Planning Interval (PI) Planning on cadence.


Optimization:

Drive the optimization of supporting sub-processes to maximize end-to-end process success of the capability. Modify sub-process KPIs and operational activities as necessary.


Reporting:

Manage the Product roadmap, dashboards, and reports, providing critical management tools for effective oversight. Leverage Product roadmaps to consistently communicate product strategies, expectations, and achievements to Executive Stakeholders.

Manage staff, set performance standards, manage workflow, grant authorities, evaluate performance, provide coaching/mentoring, and recommend personnel actions within delegated authorities. Consult with Human Resources as appropriate.

Maintain expertise regarding competition, best practices, and benchmarks.


Education

Bachelor's Degree required; Master's Degree preferred.


Work Experience

10 years of relevant experience in financial institutions required; 6 years of product management, strategy, or consulting experience required; 4 years in the financial services industry required.

Excellent communication, problem-solving, interpersonal, leadership, conflict management, organizational, and time management skills are essential.

Proven ability to think strategically and develop product roadmaps independently, exercise influence, gain and retain confidence, and drive engagement from bank management and leadership.


Physical Exertion Details


Sedentary role requiring exertion of up to 10 pounds of force occasionally and/or a negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects.

Sedentary work involves sitting most of the time, with occasional walking or standing.


About CoBank


The typical base pay range for this role is between $140,000 and $194,000. Compensation may vary based on individual job-related knowledge, skills, expertise, and experience.

This position is eligible for a discretionary annual incentive program driven by organizational and individual performance.

CoBank is a cooperative bank serving vital industries across rural America, providing loans, leases, export financing, and other financial services to agribusinesses and rural power, water, and communications providers nationwide.

CoBank is a member of the Farm Credit System, a nationwide network of banks and retail lending associations supporting the borrowing needs of U.S. agriculture, rural infrastructure, and communities.

CoBank is an Equal Opportunity Employer, committed to ensuring equal employment opportunities for all applicants, including qualified individuals with disabilities.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, or status as a protected veteran.