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Veterinary Client Care Specialist

2 months ago

North Hollywood CA USA, United States Aloro Pet Hospital Full time
Client Care Representative

Aloro Pet Hospital is seeking a dedicated and compassionate Client Care Representative to provide exceptional service to our clients and their pets. Our hospital is a general practice that offers a supportive and challenging work environment, with a focus on delivering high-quality care and service.

Key Responsibilities:

  • Provide a warm and welcoming experience for clients and their pets
  • Manage phone calls and correspondence in a professional and efficient manner
  • Coordinate appointments and schedules to maximize clinic productivity
  • Maintain accurate and up-to-date medical records
  • Ensure the hospital facility is clean, organized, and disinfected
  • Process payments and handle client transactions
  • Utilize computer systems to support client communication and veterinary care
  • Educate clients on veterinary services and care

Requirements:

  • At least 2 years of experience as a Veterinary Receptionist
  • Knowledge of veterinary procedures, terminology, and products
  • Excellent communication and interpersonal skills
  • Strong organizational and time management skills
  • Ability to work in a fast-paced environment and multitask
  • Proficiency in using computer systems and software

Benefits:

  • Competitive compensation commensurate with experience
  • Health, dental, and vision insurance
  • 401k + company match
  • Paid time off
  • Continuing education opportunities
  • Professional development support
  • Mental health assistance
  • Employee discounts on veterinary services
  • Scrub allowance
  • Employee Referral Program

Aloro Pet Hospital is committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate based on race, national origin, religion, gender, marital status, gender identity, sexual orientation, veteran status, disability, age, or other legally protected status.