Cheese Specialist

5 days ago


Springfield, Massachusetts, United States Big Y Full time
Job Description

As a Cheese Specialist at Big Y, you will play a key role in providing exceptional customer service and building strong relationships with our customers. Your passion for cheese and ability to educate customers on our products will be essential in driving sales and achieving operational goals.

Key Responsibilities:
  • Customer Service: Assist customers in making informed cheese buying decisions, provide product knowledge, and build trust through personalized interactions.
  • Product Knowledge: Stay up-to-date on cheese products, including pairing suggestions, cooking methods, and product features.
  • Inventory Management: Receive, prepare, and stock cheese and gourmet food products, ensuring accurate inventory levels and maintaining a clean and organized department.
  • Team Collaboration: Work closely with management to achieve sales and operational goals, and provide training to colleagues as needed.
  • Equipment Maintenance: Operate, clean, and maintain equipment and machinery to ensure efficient and safe operations.
Requirements:
  • Passion for Cheese: Possess a genuine passion for cheese and a willingness to learn and share knowledge with customers.
  • Communication Skills: Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
  • Flexibility: Ability to work a flexible schedule, including weekends and holidays, and adapt to changing business needs.
  • Attention to Detail: Maintain a high level of attention to detail, ensuring accurate inventory management and maintaining a clean and organized department.

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