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Sales Associate

4 weeks ago

Altoona, Pennsylvania, United States The Children's Place Full time
Job Summary

The Sales Associate will play a key role in supporting the Store Leadership Team to achieve all company goals and initiatives. This includes providing excellent customer service, maintaining a new and clean store and backroom, and adhering to company standards of merchandise presentation, replenishment, and sizing.

Responsibilities
  • Provide a sense of urgency in responding to customer activity and prioritize assisting customers over other tasks.
  • Greet and acknowledge customers while providing the appropriate level of service.
  • Effectively communicate the value and quality of our merchandise while sharing current promotions and offering solutions for out-of-stock items when necessary.
  • Exercise sound judgment in addressing customer concerns and demonstrate the appropriate level of selling skills to positively impact conversion.
  • Provide fast, friendly, and accurate service at the cashwrap while educating customers on the benefits of the PLACE Card.
  • Maintain appropriate stock levels and ensure that all sizes and styles are represented.
  • Follow company standards of merchandise presentation, signage, and display.
  • Support and maintain a neat, clean, and organized stockroom while adhering to a customer-ready environment and safety requirements.
  • Perform daily housekeeping duties to company standard.
  • Guarantee company assets by ensuring adherence to all Loss Prevention procedures.
  • Inform Store Leadership Team of maintenance and facility needs promptly to ensure a clean and safe environment for customers and associates.
  • Contribute focused, well-managed efforts towards achievement of store goals.
  • Exhibit flexibility by processing stock when necessary.
Requirements
  • High School diploma or equivalent.
  • Previous retail experience preferred.
  • Must be at least 18 years of age.
Skills and Behaviors
  • Excellent customer engagement.
  • Demonstrated time management and organizational skills.
  • Ability to work in a team environment.
  • Must be adaptable and flexible to changing priorities.
  • Ability to work a flexible schedule to meet business needs, including weekends, overnights, evenings, and call-in shifts.
  • Ability to maneuver on the sales floor and stockroom; climb ladder, lift, and carry up to 50 lbs.