Customer Experience Associate

2 weeks ago


Winona, Mississippi, United States Tower Loan Full time

We are seeking a Customer Experience Associate to join our team at Tower Loan. This is a fantastic opportunity for individuals who want to make a difference in people's lives by providing exceptional customer service.

As a Customer Experience Associate, you will be responsible for demonstrating a high level of customer assistance by phone and in-person. You will also receive and record payments in customer accounts, market to current and former customers for additional business, and perform office administrative activities.

The ideal candidate will have effective communication and time management skills, reliable personal transportation with insurance, and the ability to stand and sit for long periods of time.

We offer a comprehensive benefit package, including skill development & growth opportunities, complete position-based training program, coaching and mentorship, strong hire-from-within policy, and awards, recognition, & appreciation.

Average salary: $16.50 per hour, plus $150-$375 per month based on monthly performance.

Tower Loan is one of America's largest privately-owned Consumer Finance companies, with over 80 years of experience in lending money to our customers. We value our employees and offer a stable work environment with opportunities for advancement.



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