Brokerage Operations Vice President

3 weeks ago


Chattanooga, Tennessee, United States Kenco Transportation Management, LLC Full time

About the Opportunity

We are seeking a highly skilled and experienced professional to join our team as a Freight Brokerage Services Manager. The successful candidate will be responsible for leading our Freight Brokerage business unit, driving growth, increasing profitability, and improving processes within the organization.

The ideal candidate will have a strong background in transportation management and brokerage, with a proven track record of success in sales, customer onboarding, rate negotiations, and operational execution. They will also possess excellent leadership skills, with the ability to build, train, develop, coach, mentor, and manage a high-performing team.

Key Responsibilities:

  • Lead the execution of the Brokerage BU strategy
  • Perform basic planning, analysis, reporting, and communication activities
  • Provide insight into industry benchmarking and best practices
  • Stay current with industry trends and competitor activity
  • Assess IT systems and related data outputs, and recommend enhancements
  • Act as a strategic business partner to the Transportation and other leadership teams
  • Sales and Operations Oversight:
    • Lead a team of Account Managers responsible for a portfolio of diverse customer accounts
    • Support (and lead as needed) the development of new business relative to rate analysis, creative solutions design, pricing, and commercial terms
    • Create effective sales strategies for customers, inclusive of profitability analyses, equipment and mode considerations, and market capacity intelligence
    • Enable a high level of customer service by interacting with various levels of client and internal leadership, monitor performance against customer SLA's and KPI's, and ensure effective problem resolution
    • Meet and present to current and potential clients, including senior-level (C-suite) executives on Kenco's capabilities

Salary Range: $120,000 - $180,000 per year, depending on experience and qualifications.



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