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Senior Operational Risk Specialist

2 months ago

Vienna, Virginia, United States Navy Federal Credit Union Full time

Position Overview

The role involves conducting thorough evaluations, analyses, and reporting on Navy Federal's operational risks, quality assurance, service delivery, and control measures. The objective is to enhance operational efficiency and effectiveness while minimizing risks and addressing operational and regulatory weaknesses. Responsibilities include developing, leading, and approving comprehensive risk assessment initiatives to ensure compliance with federal and state regulations, industry standards, and internal operational protocols. The incumbent will also maintain and revise Operational Risk procedural documentation, job aids, and tools.

Key Responsibilities

  • Design and implement specialized risk assessment projects.
  • Collaborate with management and staff to refine risk assessment scope.
  • Identify potential business risks and operational deficiencies, proposing improvement strategies.
  • Collect and analyze data, presenting findings and recommending risk mitigation and process enhancement solutions.
  • Lead and provide expertise in the administration of specialized risk assessment and testing lifecycles for operational effectiveness and regulatory compliance.
  • Drive initiatives aimed at improving operational efficiency and risk management processes.
  • Prepare and deliver summaries and reports on operational and regulatory risk assessments to management.
  • Maintain effective communication with various business units to address errors and implement corrective actions.
  • Oversee and report on internal and external audit activities.
  • Build and maintain productive relationships with management to monitor risk assessment progress and address key issues.
  • Assist in determining corrective actions for significant breaches of laws or policies.
  • Mentor and coach junior staff members.
  • Act as a subject matter expert on operational risk methodologies and effective control solutions.
  • Ensure proper documentation retention for risk assessments, including data, scope, results, and corrective actions.
  • Identify training needs and assist in the development of junior staff.
  • Formulate optimal data testing strategies for effective risk detection and analysis.
  • Update and develop Operational Risk policies and procedures.
  • Interpret relevant federal and state regulations impacting business operations.
  • Analyze the implications of regulatory changes and recommend policy adjustments.
  • Serve as the primary contact and expert in meetings and projects focused on process and control improvements.
  • Deliver presentations on industry and regulatory developments to management and staff.
  • Perform additional duties as required.

Qualifications

  • In-depth knowledge of risk-based auditing techniques.
  • Advanced understanding of applicable federal and state regulations and industry best practices.
  • Extensive experience managing complex projects with cross-departmental implications.
  • Expertise in operational and regulatory risk control concepts.
  • Proven ability to execute risk mitigation and process improvement initiatives effectively.
  • Strong influence on management decision-making processes.
  • Advanced knowledge of relevant products, services, and operational requirements.
  • Ability to analyze and apply government and financial industry regulations.
  • Capacity to work independently and collaboratively.
  • Experience in fostering partnerships across organizational functions.
  • Exceptional organizational and time management skills.
  • Strong research and analytical capabilities.
  • Excellent communication and negotiation skills.
  • Attention to detail and ability to meet deadlines.
  • Customer service-oriented with strong relationship management skills.
  • Advanced proficiency in word processing and spreadsheet software.
  • Bachelor's Degree in Business Administration, Auditing, or a related field.

Desired Qualifications

  • Master's Degree in a related field.
  • Advanced knowledge of operational and regulatory risk controls.
  • Familiarity with Navy Federal's operational functions and objectives.
  • Advanced understanding of relevant laws and regulations governing business operations.
  • Relevant compliance certifications such as NCCO or CRCM.
  • Experience in conducting business unit risk assessments.