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Quality Control Team Leader
2 months ago
Position Type: Full-time
Salary Range: $60,000 - $80,000
Compensation: Additional Annual Compensation Available
Employee Benefits:
- Affordable Medical, Dental, and Vision Insurance
- Employer Contributions to Health Savings Account
- Employee Assistance Program
- Flexible Spending Accounts, including Dependent Care
- Long-Term and Short-Term Disability Insurance
- Life Insurance Coverage
- 401K Plan with Employer Contributions
- Optional Supplemental Insurance
- Generous Paid Time Off (120 hours/year)
- Six Paid Holidays Annually
- Encouragement of a Healthy Work-Life Balance
The Quality Assurance Supervisor is responsible for managing the daily functions of the quality department, aiming to boost customer satisfaction, mitigate risks, and contribute to the overall success of the organization.
Key Responsibilities- Supervise QA Technicians and Leads, offering leadership, training, and support
- Design, implement, and uphold quality procedures and protocols
- Ensure adherence to quality standards and regulations, including GMP and SQF
- Create training programs for production staff
- Lead the ERP program for all QA-related needs, including hold and release processes
- Oversee root cause analysis for food safety and quality issues
- Assist in resolving and documenting customer complaints
- Monitor environmental programs, corrective actions, and food safety logs
- Conduct pre-operational inspections and liaise with third-party sanitation services
- Collaborate across departments to implement new or revised processes
- Assess facility compliance with food safety standards
- Prepare for and participate in audits, gathering and presenting necessary information
- Bachelor's degree in food science or a related discipline is preferred
- Minimum of 3 years of supervisory experience in the quality or food processing sector
- Familiarity with SSOP, GMP, HACCP, and SQF
- Experience with USDA regulations is advantageous
- Knowledge of sanitation and environmental monitoring procedures
- Ability to stand, reach, bend, kneel, stoop, climb, push, and pull for extended periods
- Regular lifting of up to 25 lbs and occasional lifting of up to 50 lbs
- Exposure to varying temperatures
- Work with raw, cooked, and frozen products
- Extended periods of sitting at a desk and using a computer
- Some travel may be required for inter-plant visits and vendor meetings
- Ability to thrive in a diverse work environment
- Conflict resolution skills
- Effective communication abilities
- Attention to detail and ability to follow instructions
- Strong critical thinking and decision-making skills
- Excellent written, verbal, and interpersonal communication skills
- Basic math proficiency
- Capability to follow both written and verbal instructions
- Good hearing and visual acuity
- Proficiency in Microsoft Office Suite: Word, Excel, PowerPoint
- HACCP Certification required
- SQF and PCQI Certification or willingness to obtain within 6 months
- Valid Driver's License for travel between facilities
- Standard working hours: 5:00 AM - 2:00 PM, with additional hours as necessary based on production needs