Training Operations Specialist

2 days ago


Concord, Massachusetts, United States Emerson Hospital Full time

About the Role:

We are seeking a skilled Training Operations Specialist to join our team at Emerson Hospital. This role is responsible for ensuring the successful training of new phlebotomists entering the laboratory services departments.

Key Responsibilities:

  • Develop and maintain a comprehensive training syllabus
  • Coordinate with experienced phlebotomists to provide training in outpatient areas, on the floors and in the Emergency Department
  • Maintain a current checklist of required phlebotomy tasks as mandated by changing procedures and protocol
  • Ensure all training reports and checklists are filed in the appropriate phlebotomist folders
  • Monitor training techniques and progress
  • Meet with phlebotomist trainers/trainees weekly to provide training guidance/assistance
  • Determine readiness of phlebotomists for progressive rotation
  • Conduct question/answer sessions to troubleshoot or resolve concerns

Requirements:

  • High School diploma or equivalent required; Graduate of a Phlebotomy Training Course preferred
  • Two or more years of phlebotomy experience; Previous training or teaching experience preferred
  • Phlebotomy certification preferred
  • Effective teaching/instruction skills; Excellent customer service skills
  • Ability to read, write, and communicate in English; Computer skills required (Word, Excel, Powerpoint, Outlook)

Compensation: The estimated salary for this role is $55,000 - $65,000 per year, based on industry standards and location.



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