Customer Experience Representative
4 weeks ago
Job Summary:
The Customer Experience Specialist provides exceptional customer support and problem resolution utilizing telephone, email, and chat technologies. This role is responsible for managing general customer concerns, including mis-shipments, returns, and pricing discrepancies, and escalating issues as needed to ensure timely resolution.
Key Responsibilities:
- Provide high-quality customer support and problem resolution
- Manage general customer concerns, including mis-shipments, returns, and pricing discrepancies
- Escalate issues as needed to ensure timely resolution
- Utilize skills from training, education, or experience to fulfill daily responsibilities
- Work in a team environment to maximize individual and overall team performance
Requirements:
- High School Diploma: Associates preferred but not required
- Previous experience in a telephonic or personal customer contact position is preferred
- Commitment to developing strong customer relationships and providing resolution to customer issues on the first pass
- Strong written and verbal proficiencies with attention to detail and accuracy
- Flexibility to work in a fast-paced, multi-task team environment
- Basic PC knowledge, working knowledge of Microsoft Outlook, Windows operating systems, Internet, and mainstream web browsers
Protective Industrial Products (PIP) is an equal opportunity employer that is committed to diversity and inclusion in the workplace.
We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship.
PIP makes hiring decisions based solely on qualifications, merit, and business needs at the time.
-
Customer Service Representative
4 weeks ago
Latham, New York, United States Maryann Fazzone - State Farm Agent Full time{"h1": "Customer Service Representative Job Description", "p": "At Maryann Fazzone - State Farm Agent, we are seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service, resolving customer inquiries, and coordinating with other agency team...
-
Customer Service Representative
4 weeks ago
Latham, New York, United States David's Bridal Full timeCustomer Service Representative Job DescriptionAt David's Bridal, we're committed to delivering exceptional customer experiences. As a Customer Service Representative, you'll play a vital role in ensuring our customers receive the highest level of service and support.Key Responsibilities:Welcome and engage with customers in a friendly and professional...
-
Customer Sales Representative
4 weeks ago
Latham, New York, United States NAPA Auto Parts Full timeAbout the RoleWe are seeking a highly motivated and results-driven Customer Sales Representative to join our NAPA Auto Parts team. As a key member of our sales team, you will be responsible for driving growth and increasing sales revenue through building and maintaining strong relationships with our customers.Key ResponsibilitiesDevelop and execute sales...
-
Customer Service Representative
4 weeks ago
Latham, New York, United States Community Financial System, Inc. Full timeJob Title: Customer Service RepresentativeAt Community Financial System, Inc., we are seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our banking floor, you will be responsible for delivering exceptional customer experiences to our clients, ensuring their financial needs are met with...
-
Customer Service Representative
1 month ago
Latham, New York, United States New Country Lexus Full time{"title": "Receptionist", "description": "Customer Service Representative OpportunityWe are seeking a highly skilled and personable Customer Service Representative to join our team at New Country Lexus. As a key member of our dealership, you will be responsible for providing exceptional customer service and support to our clients.Responsibilities:Answering...
-
Customer Service Representative
2 days ago
Latham, New York, United States Hertz Full timeJob DescriptionThe Customer Service Representative at Hertz is responsible for providing world-class customer service and sales support to rental customers. This includes consulting with customers on their rental needs, maximizing revenue opportunities, and ensuring that vehicles are prepared for customer pick-up. The representative will also be responsible...
-
Customer Sales Representative
4 weeks ago
Latham, New York, United States Genuine Parts Company Full timeThe Role:We are seeking a self-motivated and results-driven Customer Sales Representative to join our NAPA sales team. As a key member of our team, you will be responsible for growing our current customer base and creating new customers by promoting our entire line of products and services.This is the right opportunity for you if you:Have a passion for...
-
Customer Service Representative
2 weeks ago
Latham, New York, United States Staff My Agency Full timePosition OverviewWe are seeking a highly motivated and customer-focused professional to join our team as a Customer Service Representative. As a key member of our State Farm Agent team, you will play a vital role in delivering exceptional customer experiences and helping our business grow through value-based conversations.ResponsibilitiesEstablish and...
-
Customer Service Representative
4 weeks ago
Latham, New York, United States Lowe's Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, processing transactions, and maintaining a clean and safe shopping environment.Key ResponsibilitiesProvide top-notch...
-
Customer Sales Representative
4 days ago
Latham, New York, United States Goodyear Full timeJob Summary: We are seeking a highly motivated and customer-focused Customer Sales Representative to join our team at Goodyear. As a key member of our sales team, you will be responsible for delivering exceptional customer service and driving sales growth through effective guest interactions.Key Responsibilities:Build strong relationships with guests to...
-
Customer Service Representative
3 weeks ago
Latham, New York, United States DeNooyer Chevrolet Full timeJob DescriptionAt DeNooyer Chevrolet, we are seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our sales and service team, you will be responsible for providing exceptional customer service and support to our valued clients.Key Responsibilities:Provide product and service information to...
-
Customer Service Representative
5 days ago
Latham, New York, United States Staff My Agency Full time## Position Overview We are seeking a highly motivated and customer-focused professional to join our team as a Customer Service Representative. As a key member of our State Farm Agent team, you will play a vital role in delivering exceptional customer experiences and helping our business grow through value-based conversations. ## Responsibilities *...
-
Customer Experience Specialist
4 days ago
Latham, New York, United States Protective Industrial Products Full timeJob SummaryThe Customer Experience Specialist provides exceptional customer support and problem resolution utilizing telephone, email, and chat technologies. This role is responsible for managing general customer concerns, including mis-shipments, returns, and pricing discrepancies, and escalating issues as needed to ensure timely resolution. The Specialist...
-
Crumbl Customer Service Representative
1 month ago
Latham, New York, United States Crumbl - Albany Full time{"title": "Customer Service Role at Crumbl", "content": "Job SummaryWe are seeking a highly motivated and customer-focused individual to join our Crumbl team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring a positive experience for our customers, and contributing...
-
Customer Service Representative
2 days ago
Latham, New York, United States Staff My Agency Full timeWe are seeking a highly motivated and customer-focused Part-Time Receptionist to join our team at Staff My Agency. As a key member of our team, you will be responsible for providing exceptional service to our customers, responding to their inquiries, and maintaining high customer satisfaction.Provide product and service information to customers, resolving...
-
Customer Service Representative
12 hours ago
Latham, New York, United States Staff My Agency Full timepWe are seeking a highly skilled and motivated Part Time Receptionist to join our team at Staff My Agency. As a Part Time Receptionist, you will be responsible for providing exceptional customer service, responding to customer inquiries, and maintaining high customer satisfaction./ppbResponsibilities:/b/pulliProvide product and service information to...
-
Customer Service Representative
5 days ago
Latham, New York, United States The Golub Corporation Full timeJob SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Lead Customer Service Teammate. As a key member of our Guest Service team, you will be responsible for delivering exceptional customer experiences, ensuring a friendly and helpful shopping environment, and maintaining a high level of professionalism at all...
-
Customer Sales Representative
6 days ago
Latham, New York, United States Goodyear Full timeCustomer Sales Advisor Job DescriptionAt Goodyear, we're committed to delivering exceptional customer experiences. As a Customer Sales Advisor, you'll play a vital role in driving sales growth and building strong relationships with our guests.Key Responsibilities:Drive sales growth through guest interactions, including tire and service salesBuild and...
-
Customer Service Representative
6 days ago
Latham, New York, United States Goodyear Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Sales Advisor. As a key member of our sales team, you will be responsible for delivering exceptional customer service and driving sales growth in our auto service centers.Key ResponsibilitiesProvide outstanding customer service and build strong...
-
Customer Service Representative
1 month ago
Latham, New York, United States Pool Company Full timeJob SummaryWe are seeking a highly motivated and customer-focused Inside Sales Associate to join our team at SCP Distributors in Albany, NY. As a key member of our sales team, you will be responsible for providing exceptional customer service, building strong relationships with clients, and driving sales growth.Key ResponsibilitiesEstablish and maintain...