Financial Services Specialist

6 days ago


Greenfield, Massachusetts, United States Greenfield Savings Bank Full time
Customer Service Position

We are seeking a highly motivated and detail-oriented Customer Service Representative to join our team at Greenfield Savings Bank.

Compensation: $45,000 - $65,000 per year

About the Job:

  • Process customer transactions efficiently and accurately while providing exceptional service.
  • Identify opportunities to promote additional services and products to customers.
  • Work collaboratively with branch leadership to achieve sales goals.

Responsibilities:

  1. Customer Interaction: Provide unparalleled service to customers through professionalism, both in person and on the phone.
  2. Transaction Management: Process routine transactions quickly and accurately, including deposits, withdrawals, check cashing, payments, and issuing official items.
  3. Relationship Building: Identify opportunities to promote additional services and products to customers.
  4. Collaboration: Work collaboratively with branch leadership to achieve sales goals.

Requirements:

  • Education: High School Diploma or equivalent required.
  • Skills: Exceptional interpersonal and communication skills, ability to perform simple math, and able to lift up to 20lbs.
  • Desired Experience: An individual eager to learn the sales process.


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