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Sales Associate

2 months ago

Greenwood, Indiana, United States Lovesac Full time
About Lovesac

Lovesac is a company that brings Total Comfort to millions of homes. We offer furniture that can evolve along with our customers as life unfolds. Our products provide peace of mind and can adapt to fit almost any space and style, looking like new forever.

Our Purpose

We are committed to building meaningful relationships and fostering a culture that celebrates individuality. We promote love, inclusion, and happiness in all that we do. Our Guiding Principles include "We can all win together," "We do as we say," and "Love matters."

The Role

We are seeking a Sales Associate who will have a passion for our products and customers, creating a unique experience for them. The ideal candidate will identify customer needs through our proprietary selling process, demonstrate products, and provide a customized shopping experience.

Key Responsibilities
  • Meet or exceed all goals and key performance indicators (KPIs).
  • Utilize our proprietary selling process to provide outstanding service to customers.
  • Offer additional financing options to customers.
  • Consistently educate clients about current promotional offerings and products.
  • Maintain inventory integrity and accuracy.
  • Assist in the execution of promotional campaigns.
  • Partner with store management to resolve customer service issues.
  • Maintain store standards, including merchandising, marketing, and store cleanliness.
  • Maintain a calm demeanor and manage issues professionally.
  • Act with integrity and trust, modeling behavior that respects employees, peers, and customers.
Qualifications
  • Minimum of 1-2 years of related sales experience.
  • Results-driven and able to meet or exceed KPIs and goals.
  • Proven time management skills and ability to adapt to a changing business environment.
  • Able to prioritize responsibilities and make effective decisions.
  • Superior communication skills, including verbal, written, and interpersonal skills.
  • Demonstrates strong analytical, mathematical, and problem-solving skills.
  • Maintains the highest level of customer service.
  • Proficient in Microsoft Office: Word, Excel, and PowerPoint.
  • Complies with company standards, policies, and procedures.