Seasonal Retail Sales Associate

4 weeks ago

St George VA, United States Gap Inc. Full time
About Old Navy

At Old Navy, we're on a mission to democratize fashion and make shopping fun again. Our teams create high-quality, must-have fashion essentials for the whole family, with love, season after season.

About the Role


We're looking for a Brand Associate to join our team. As a Brand Associate, you'll be an integral part of our team and bring our brand to life for our customers. You'll engage and connect with our customers by providing excellent customer service, resulting in brand loyalty. You'll be an expert in product and use your knowledge and experience to educate, inform, inspire, and wardrobe the customer.



Key Responsibilities
  • Acknowledge and assist customers; locate merchandise efficiently using various methods; answer questions quickly and accurately
  • Offer style and outfit suggestions to the customer, utilizing mannequins and displays for inspiration
  • Promote loyalty by educating customers about our loyalty programs
  • Leverage omni-channel offerings to deliver a frictionless customer experience
  • Support sales floor, fitting room, check out, and back of house processes, as required
  • Courteous and responsive to internal/external requests
  • Exchange and verifies job-related information to provide support


What We're Looking For
  • Good communicator with the ability to utilize technology effectively and engage with customers and your team to meet goals
  • Problem solver with a focus on continuous improvement, who is always learning, open to feedback, and takes action as required
  • Able to handle customer interactions and potential issues/concerns courteously and professionally
  • Use basic information-gathering skills to solve problems
  • Ability to learn procedural knowledge acquired through on-the-job training


Equal Opportunity Employer

We are an equal-opportunity employer and are committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training, and promoting qualified people of all backgrounds and make all employment decisions without regard to any protected status.

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