Personal Banker

PNC Financial Services Group is seeking a skilled Personal Banker to join our team. As a key member of our Retail Branch Banking Network, you will play a critical role in strengthening customer relationships and driving sales growth.

• Customer Acquisition and Retention: Acquire and deepen the branch customer base through proactive sales and service activities, identifying opportunities to improve the customer's financial well-being.
• Sales and Service Excellence: Drive proactive sales conversations through internal and outbound interactions, leveraging a defined sales process to position PNC solutions and drive new revenue and customer loyalty.
• Product Knowledge and Risk Management: Apply product and procedural knowledge to identify, mitigate, and solve customer problems effectively, managing risk through adherence to all policies and procedures.
• Team Collaboration and Communication: Collaborate with ecosystem partners and colleagues to grow customer share of wallet, leveraging community Centers of Influence to acquire, expand, and retain relationships.

• Education and Experience: Roles at this level typically require 1+ years of related experience, with a high school diploma or GED, and relevant product knowledge.
• Skills and Competencies: Demonstrated knowledge of banking products, digital awareness, effective communications, and problem-solving skills, with the ability to manage multiple priorities and work in a matrix management environment.

PNC Financial Services Group offers a comprehensive range of benefits to help meet your needs now and in the future, including medical, dental, and vision options, employee and spouse/child life insurance, short and long-term disability protection, and a 401(k) with PNC match.

We foster an inclusive and accessible workplace, providing reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.