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Care Navigator
1 month ago
At AndHealth, we're dedicated to making world-class specialty care accessible and affordable to all. Our mission is to remove barriers to care and ensure everyone has access to the care they deserve.
Job Summary
We're seeking a skilled Care Navigator to join our team at AndHealth. As a Care Navigator, you'll play a vital role in guiding patients through their journey, ensuring they receive the care needed to live a healthier life. You'll work closely with our Physicians, Nurses, Health Coaches, and Patient Services team to deliver a "wow" experience for our patients.
Key Responsibilities
As a Care Navigator, your key responsibilities will include:
- Preparing exam rooms for patient care, ensuring they're properly stocked and cleaned.
- Monitoring patient phone calls, receiving, and routing test results for provider review, and collecting data regarding patient medications.
- Rooming patients, checking vital signs, and assessing patient needs to communicate with providers.
- Assisting providers with patient procedures as directed.
- Communicating effectively with patients, families, coworkers, and outside entities.
- Completing routine forms for patients as needed.
- Ensuring chart documentation in the Electronic Health Record (EHR) is correctly completed in a timely manner.
- Performing lab tests as directed by providers, preparing specimens, operating lab equipment, and maintaining laboratory documentation in accordance with CLIA standards and practice-specific protocols.
- Reconciling billing from offsite labs by comparing daily lab logs with patient EHR.
- Scheduling offsite diagnostic tests and communicating effectively with patients.
- Facilitating referral processes for patients as needed.
- Performing front office duties as needed.
- Adhering to all community health center policies and procedures.
- Other responsibilities as needed based on business needs.
Requirements
To be successful in this role, you'll need:
- A Bachelor's degree (preferred).
- LPN licensure (required).
- RN licensure (preferred).
- American Heart Association Basic Life Support Provider (BLS) certification (obtained or willing to obtain).
What We Offer
We're committed to providing a supportive and inclusive work environment that allows our employees to grow and thrive. As a Care Navigator at AndHealth, you'll enjoy:
- Equal investment and support for our people and patients.
- A fun and ambitious start-up environment with a culture that takes on big things, takes risks, and learns quickly.
- The ability to demonstrate creativity, innovation, and conscientiousness, and find joy in working together.
- A team of highly skilled, incredibly kind, and welcoming employees, every one of whom has something unique to offer.
- Ongoing opportunities for learning and growth, both personally and professionally.
- A comprehensive benefits package, including medical, dental, vision insurance, company-paid time off, short- and long-term disability, and more.
We're an equal opportunity and affirmative action employer, committed to creating an inclusive environment for all employees. We welcome applicants from diverse backgrounds and are proud to be an employer of choice for people with disabilities.
