Host
4 days ago
Your primary responsibility will be to warmly welcome and greet guests upon their arrival, ensuring a seamless and enjoyable experience.
Key Responsibilities
- Warmly greet all guests as they arrive at the restaurant.
- Manage reservations and walk-ins to seat as many people as possible.
- Maintain a seating chart and arrange staggered seating when needed.
- Work closely with servers as a team to ensure smooth operations.
- Record guest names and party sizes when immediate seating is limited.
- Politely find guests when a table becomes available.
- Provide guests with estimated waiting time.
- Accommodate special seating requests whenever possible.
- Seat guests based on their preferences and balance customer flow in service stations.
- Offer menus, place settings, and inform guests of their server's name upon seating.
- Inspect tables for proper presentation and completeness.
- Relay messages or hand off chits to servers and buspersons as needed.
- Thank guests as they leave and invite them to return.
Requirements
- Previous host experience of at least 1 year is required.
- Ability to work in a standing position for long periods of time (up to 5 hours).
- Excellent communication skills, both clear and effective.
- Exceptional grooming habits.
- Must have an outgoing personality and a warm, friendly demeanor.
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