Host

4 days ago


Austin, Texas, United States Juliet Italian Kitchen Full time
Job SummaryAt Juliet Italian Kitchen, we are seeking a skilled Host to join our team. As a Host, you will be the first point of contact for our guests, setting the tone for their dining experience.

Your primary responsibility will be to warmly welcome and greet guests upon their arrival, ensuring a seamless and enjoyable experience.


Key Responsibilities
  • Warmly greet all guests as they arrive at the restaurant.
  • Manage reservations and walk-ins to seat as many people as possible.
  • Maintain a seating chart and arrange staggered seating when needed.
  • Work closely with servers as a team to ensure smooth operations.
  • Record guest names and party sizes when immediate seating is limited.
  • Politely find guests when a table becomes available.
  • Provide guests with estimated waiting time.
  • Accommodate special seating requests whenever possible.
  • Seat guests based on their preferences and balance customer flow in service stations.
  • Offer menus, place settings, and inform guests of their server's name upon seating.
  • Inspect tables for proper presentation and completeness.
  • Relay messages or hand off chits to servers and buspersons as needed.
  • Thank guests as they leave and invite them to return.

Requirements
  • Previous host experience of at least 1 year is required.
  • Ability to work in a standing position for long periods of time (up to 5 hours).
  • Excellent communication skills, both clear and effective.
  • Exceptional grooming habits.
  • Must have an outgoing personality and a warm, friendly demeanor.


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