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Product Specialist

2 months ago

Fort Myers, Florida, United States Skechers U.S.A. Full time

About the Role

The Skechers U.S.A. Product Specialist is a key member of our sales team, responsible for delivering an exceptional customer experience. As a Product Specialist, you will serve as a brand ambassador, providing expert knowledge on our products and ensuring that customers find the perfect fit.

Main Responsibilities

  • Drive sales through exceptional customer service, building strong relationships with customers to understand their needs and preferences.
  • Act as a product expert, staying up-to-date on the latest Skechers products and features to provide informed recommendations to customers.
  • Ensure that the sales floor is well-maintained, merchandised, and stocked to create a premier shopping experience for customers.
  • Process customer transactions efficiently, handling returns, exchanges, and discounts with professionalism and a focus on customer satisfaction.
  • Stay organized and manage multiple tasks simultaneously, prioritizing customer needs and ensuring a seamless shopping experience.

Requirements

  • Previous retail, restaurant, or hospitality experience is preferred, but not required.
  • Strong communication and interpersonal skills, with the ability to work effectively in a team environment.
  • Flexibility to work a variety of shifts, including weekends and holidays, to meet the needs of the store.
  • Ability to lift up to 25 pounds and stand for long periods of time, with regular breaks to rest and recharge.
  • Strong attention to detail and organizational skills, with the ability to multitask and prioritize tasks effectively.

About Skechers U.S.A.

Skechers U.S.A. is a global leader in the footwear industry, dedicated to delivering high-quality, comfortable, and stylish products to customers around the world. As a Product Specialist, you will be part of a dynamic team that is passionate about providing exceptional customer service and driving sales growth.

Equal Employment Opportunity

Skechers U.S.A. is committed to providing a safe, inclusive, and respectful work environment. We are an equal opportunity employer, and we welcome applications from diverse candidates who share our values and are passionate about delivering exceptional customer service.