Technical Support Specialist

3 weeks ago


Fayetteville, Georgia, United States DOUGLAS-PAULDING SERVICES LLC Full time
About the Role

We are seeking a highly skilled Technical Support Specialist to join our team at Douglas-Paulding Services LLC. As a key member of our staff, you will be responsible for delivering exceptional customer service and technical support to our clients.

As a Technical Support Specialist, you will have the opportunity to work with a variety of electronic devices and help customers troubleshoot and resolve issues. You will also be expected to provide sales expertise and consistently sell our Connected Home product to meet customer needs.

The ideal candidate will possess excellent communication skills, a passion for problem-solving, and a love for people and technology. A minimum of one year of customer service or retail sales experience is preferred, along with a willingness to learn and adapt to new situations.

Our company offers a dynamic and supportive work environment, with opportunities for growth and professional development. We prioritize teamwork, collaboration, and continuous learning, and we encourage our employees to take ownership of their roles and contribute to our shared success.

This role requires a flexible schedule, with regular hours and occasional overtime as needed. You will be working in a fast-paced retail environment, handling multiple customer interactions simultaneously, and demonstrating uBreakiFix's Core Values in all interactions.



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