Pharmacy Customer Service Representative
2 weeks ago
We are seeking a highly skilled and customer-focused Pharmacy Customer Service Associate to join our team at Walgreens. As a key member of our pharmacy team, you will be responsible for delivering exceptional customer service, ensuring a positive customer experience, and supporting the pharmacy operations.
Responsibilities- Provide courteous, friendly, and efficient service to customers, answering questions and resolving issues in a timely manner.
- Assist customers in locating products, recommending items for sale, and providing information on store services and promotions.
- Process customer transactions, including cash, credit, and insurance claims, while maintaining accuracy and attention to detail.
- Support the pharmacy team in scheduling and maintaining workflow, ensuring efficient and effective operations.
- Participate in inventory management activities, including ordering, unpacking, checking, and storing shipments of pharmaceuticals.
- Assist with exterior and interior maintenance, ensuring a clean, neat, and orderly store condition and appearance.
- Comply with all company policies and procedures, maintaining respectful relationships with coworkers.
- Must be fluent in reading, writing, and speaking English.
- Requires willingness to work flexible schedule, including evenings and weekend hours.
- Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.
As a Pharmacy Customer Service Associate at Walgreens, you will have the opportunity to work in a dynamic and fast-paced environment, providing exceptional customer service and supporting the pharmacy operations. We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.
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Pharmacy Customer Service Associate
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Pharmacy Customer Service Associate
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