Logistics Coordinator

3 weeks ago


Omaha, Nebraska, United States JJT Transportation & Logistics Full time

About JJT Transportation & Logistics

JJT Transportation & Logistics is a family-owned asset-based trucking and brokerage company that offers a wide variety of services. We pride ourselves in having the ability, experience, and expertise required to meet the goals of our drivers and customers. Our company has grown with two offices located in Omaha, NE.

Job Summary:

The Account Manager position at JJT Transportation & Logistics supports office operations by taking calls from drivers, customers, and/or carriers for efficient freight transportation and delivery. This role involves accepting freight orders, arranging pickup and delivery, negotiating freight rates, and maintaining customer satisfaction through proactive communication. The Account Manager oversees shipments from start to finish and provides direction, guidance, and discipline to the team to achieve goals and ensure tasks are completed using all available resources.

Key Responsibilities:

Direct the workflow of teams and ensure accuracy and completeness throughout and at the end of the day.Answer phone calls from drivers, customers, and carriers.Maintain a high rate for on-time service and profit margin average.Accept and analyze loads to determine the plan to maximize profit.Determine rates to pay and enter broker notes for dispatchers.Take over issues reported by dispatchers, such as late trucks or breakdowns.

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