Retail Store Supervisor

4 weeks ago

Dixon, California, United States Ace Hardware Full time
Job Summary

We are seeking a highly motivated and experienced Retail Store Supervisor to join our team at Ace Hardware. As a key member of our store leadership team, you will be responsible for leading and motivating a team of sales associates to achieve sales targets and deliver exceptional customer service.

Key Responsibilities:

  • Team Leadership: Assist the Store Manager in leading and motivating a team of sales associates to achieve sales targets and deliver exceptional customer service.
  • Inventory Management: Oversee inventory levels, conduct regular counts, and assist with merchandise ordering to ensure adequate supply and minimize outs.
  • Customer Service: Provide expert product knowledge and assistance to customers, resolving any inquiries or issues in a timely and professional manner.
  • Sales Support: Drive sales by actively engaging with customers on the sales floor, promoting special offers, and upselling products when appropriate.
  • Training and Development: Assist in training new employees on company policies, procedures, and product knowledge to ensure a knowledgeable and efficient team.
  • Store Operations: Help maintain a clean, organized, and safe working environment by adhering to company standards and procedures.
  • Administrative Tasks: Assist with administrative duties such as cash handling, opening/closing procedures, and reporting as needed.

Requirements:

  • Previous retail experience, preferably in a hardware store or related industry.
  • Strong leadership and interpersonal skills with the ability to motivate and coach a team.
  • Excellent communication skills, both verbal and written.
  • Proven track record of achieving sales targets and delivering exceptional customer service.
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
  • Flexibility to work evenings, weekends, and holidays as required.
  • Knowledge of hardware products and tools is a plus.

Benefits:

  • Competitive salary commensurate with experience.
  • Opportunities for career growth and advancement within the company.
  • Employee discounts on merchandise.
  • Health insurance and retirement plans available.
  • Paid time off

Rate of Pay: $21 to $22/hr depending on experience and position

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