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Team Leader

2 months ago


New Orleans, Louisiana, United States Cold Stone Creamery Full time

Position Overview:
As a Team Leader at Cold Stone Creamery, you will play a pivotal role in managing daily operations and ensuring exceptional service delivery.

Key Responsibilities:
1. **Employee Development:** Train and mentor team members to enhance their skills and performance.
2. **Task Delegation:** Assign responsibilities to team members and monitor their progress to ensure accountability.
3. **Service Excellence:** Guarantee that the team provides prompt and courteous service to all customers.
4. **Labor Management:** Schedule staff effectively to optimize labor costs while maintaining service quality.
5. **Financial Oversight:** Ensure accurate cash handling and adherence to financial protocols.
6. **Inventory Control:** Manage inventory levels and coordinate ordering processes to meet operational needs.

Join Our Team:
We are looking for dedicated individuals who are passionate about delivering a memorable experience to our customers.