Office Receptionist

1 month ago


Avondale, Arizona, United States Serenity Healthcare, LLC Full time

Office Receptionist Role

About the Role

We are seeking a skilled Office Receptionist to join our team at Serenity Healthcare, LLC. As an Office Receptionist, you will be the first point of contact for patients and visitors, providing a warm and welcoming experience.

Key Responsibilities

  • Update and verify patient information upon each visit.
  • Build rapport with patients, remembering their names, interests, and stories.
  • Answer questions, address worries, respect boundaries, and be sensitive to each person's individual challenges.
  • Ensure a positive patient experience by providing support and compassion.
  • Rotate through other various office tasks throughout the day.

Requirements

  • High School Diploma/GED.
  • Excellent verbal and written communication, and basic math skills.
  • Proven ability to multitask in a fast-paced environment.
  • 1+ year of full-time customer service experience, reception, or personal customer service industry.

Perks at Serenity Healthcare, LLC

  • Career Advancement Opportunity.
  • Medical, Vision, and Dental Insurance (Serenity Covers 90% of your insurance premium).
  • Paid Time Off.
  • 10 Major Holidays Off.
  • 401k.
  • Employee Referral Program.

About Serenity Healthcare, LLC

Serenity Healthcare, LLC is a leader in the field of healthcare technology. We use advanced medical devices to give our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we push ourselves daily to help patients take back their lives with a revolutionary technological approach to healthcare.

Work Environment

Our office hours are Monday-Friday: 6 am-8 pm, Saturday: 7 am-7 pm. This position is contingent on successfully completing a criminal background check upon hire.


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