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Retail Sales Associate

2 months ago

Bloomington, United States Canada Goose Inc. Full time
Job Title: Retail Sales Associate - Brand Ambassador

At Canada Goose Inc., we're seeking a highly skilled and charismatic Retail Sales Associate - Brand Ambassador to join our team. As a key member of our sales team, you will be responsible for delivering exceptional customer experiences, driving sales growth, and embodying the Canada Goose brand values.

Key Responsibilities:
  • Sales Performance: Achieve or exceed personal sales targets and productivity standards, driving revenue growth and brand loyalty.
  • Customer Experience: Create and deliver engaging customer journeys, ensuring a seamless and memorable experience for every guest.
  • Brand Ambassadorship: Embodies Canadian Warmth, demonstrating expertise in every recommendation and conveying warmth in each interaction.
  • Relationship Building: Develop authentic relationships with customers, consistently demonstrating a passion for the customer and a commitment to their needs.
  • Team Collaboration: Collaborate with the management team to ensure a positive store environment, effective communication, and partnership.
  • Operational Excellence: Execute with operational excellence, adhering to store operating procedures and minimizing store shrink.
Requirements:
  • Experience: Minimum 2 years of customer service experience, preferably in the apparel retail industry.
  • Sales Performance: Proven record of successful sales performance, with a strong understanding of CRM tools and processes.
  • Brand Knowledge: Previous experience working with affluent and luxury brands in high-traffic locations.
  • Communication Skills: Excellent communication and social skills, with the ability to work efficiently in a fast-paced and team-oriented environment.
  • Technical Skills: Basic skills in Microsoft Office, specifically Word and Excel.
What We Offer:
  • Total Rewards Program: A comprehensive and competitive Total Rewards Program, recognizing and rewarding your hard work and dedication.
  • Career Growth Opportunities: Opportunities for career growth through numerous internal and external programs, helping you develop your skills and advance your career.
  • Inclusive and Equitable Work Environment: A commitment to creating an inclusive and equitable work environment, where every employee can bring their authentic self to work every day.