Gaming Equipment Technician
4 weeks ago
We are seeking a skilled Gaming Equipment Technician to join our team at Accel Entertainment. As a key member of our team, you will be responsible for maintaining and repairing gaming devices, ATMs, amusement equipment, and redemption devices. Your primary focus will be on providing exceptional customer service and ensuring that our equipment is functioning properly.
Key Responsibilities
- Respond to and troubleshoot service calls for equipment repairs in a timely manner
- Interact with customers and staff to solve issues as they arise
- Provide exemplary customer service
- Manage inventory to ensure parts are available when repairs are needed
- Complete all necessary documentation for device entry and logs
- Perform auditing procedures on slot machines, amusement devices, dispensers, and ATMs
- High school diploma or equivalent
- Terminal Handler's License - costs covered by company
- Relevant experience preferred but not required
- Ability to communicate effectively and follow written or verbal instruction
- Strong organizational, problem-solving, analytical skills
- Valid driver's license
- Minimum of 21 years of age
Accel Entertainment is the largest Gaming Terminal Operator in the country, providing video gaming equipment, ATMs, and amusement devices to over 2600 locations in Illinois. Our focus is on providing unmatched customer support, service, and expertise so our partner establishments can grow their business.
What We Offer
- Competitive benefits - health insurance, 401(k) with match, PTO, and paid holidays
- Company-supplied vehicle and fuel card
- Opportunities for career growth and development
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