Senior Systems Engineering Analyst

3 weeks ago


Dallas, Texas, United States VS Tech Solutions Full time
Job Description:

The Senior Systems Engineering Analyst role is responsible for providing technical support for various applications and systems within our Mainframe operation environments. This involves working closely with our Enterprise Infrastructure teams and internal business clients to resolve and advance technical support incidents where necessary.

Key Responsibilities:

• Providing monitoring, application, and system support for Production, QA, PSE, DEV, and test environments.
• Providing 24x7 support for event monitoring, incident triage, and critical issues.
• Providing support to all environments on a shift basis, handling any activity for any environment as required.
• Providing access administration for application access to various Production, QA, PSE, DEV, and test environments and applications.
• Providing lead management support in maintaining the host operating system on Mainframe, Linux/UNIX, and Windows environments.
• Providing oversight on IPLs, MVS console activity, and HMC activities.
• Providing support and assistance with Autosys jobs/boxes, mainframe scheduling activities, and auto operator commands on UNIX/LINUX servers.
• Identifying and implementing efficiencies and improvements to standard processes and procedures.
• Contributing to projects by executing task deliverables and ensuring permit-to-operate (PTO) guidelines are met.
• Providing support for change management approval, execution for data center services.
• Performing level 1 and 2 support for Mainview MQ & CICS products.


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