Water Restoration Operations Manager Lead

2 days ago


Altamonte Springs, Florida, United States Underwood Capital LLC Full time
Job Title: Water Restoration Operations Manager

Salary Range:

$80,000 - $120,000 per year.

Job Description:

In this pivotal leadership role at Underwood Capital LLC, you will oversee all aspects of the company's operations. Your responsibilities will include managing daily business activities, ensuring projects are completed efficiently, and maintaining high levels of customer satisfaction.

The Operations Manager will develop strategic plans to drive business growth, manage company resources, and uphold strict compliance with industry standards. You will focus on quality service delivery, nurture client relationships, lead and mentor staff, and optimize operational processes.

This role is suited for a dynamic leader looking to make a significant impact in a fast-paced environment.

Key Responsibilities:
  • Oversee daily operations of the business unit including effective management of resources, staff performance, and customer satisfaction.
  • Develop and implement strategic plans that align with company goals, focusing on operational efficiency and revenue growth.
  • Maintain a high standard of service delivery, ensuring compliance with industry regulations and company policies.
  • Cultivate strong relationships with clients, suppliers, and industry professionals to enhance service offerings and business development.
  • Manage budgets, forecasts, and reports; implement strategies to reduce costs and maximize profitability.
  • Provide leadership, training, and guidance to staff; fostering a productive work environment and promoting a culture of teamwork and continuous improvement.
Requirements:

Bachelor's degree in Business Administration, Management, or equivalent combination of education/certifications and relevant work experience.

3-5 years of proven experience in a managerial role within the restoration industry.

Current IICRC (Institute of Inspection, Cleaning and Restoration Certification) certifications & Mold Remediation License.

Strong understanding of business management, operational processes, and customer service.

Excellent communication, interpersonal, and leadership skills to lead crews of technicians.

Ability to strategize, solve problems effectively, and handle multiple priorities in a fast-paced environment.

Comfortability in creating Xactimate estimates.

Ability to learn and work within various technologies.

Ability to work in the field when needed.



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