Retail Banking Specialist

5 days ago


Clearwater, United States Fifth Third Full time

Empowering Personal Growth

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We're on a mission to connect individuals with meaningful career opportunities in banking. At Fifth Third Bank, we foster an environment where our professionals can excel and make a positive impact.

About the Role:

This position is designed for those who are passionate about delivering exceptional customer experiences and building lasting relationships. As a Retail Personal Banker Associate I, you will be responsible for using your consultative sales skills to identify and meet the financial needs of customers or prospects.

Main Responsibilities:

  • Develop and maintain a thorough understanding of retail consumer and small business products/services to provide tailored solutions to customers.
  • Utilize advanced math functions to analyze credit and financial information, ensuring accurate assessments and recommendations.
  • Collaborate with Business Partners to refer customers to holistic financial solutions, driving revenue growth and customer satisfaction.
  • Maintain a working knowledge of retail policies and procedures to make sound decisions and ensure compliance.
  • Promote a positive customer experience through excellent communication and problem-solving skills.

Requirements:

  • A college degree or relevant work experience providing transferable skills.
  • Experience in the financial industry is preferred but not required.
  • Demonstrated ability to develop comfort with sales activities and build relationships with customers.
  • Ability to represent Fifth Third Bank professionally in terms of appearance and verbal/written communication.

What We Offer:

  • A dynamic and inclusive work environment that promotes equal employment opportunity.
  • The opportunity to grow and develop your career in a rapidly evolving industry.
  • A comprehensive training program to equip you with the skills and knowledge needed to succeed.


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