Case Manager

1 week ago

Boston, Massachusetts, United States Volunteers of America of Massachusetts Full time
{"title": "Case Manager", "subtitle": "Make a Difference in the Lives of Others", "content": "

At Volunteers of America of Massachusetts, we are committed to serving the whole person. As a Case Manager, you will play a critical role in providing day-to-day support for residents in our Recovery Services Residential program, ensuring a safe and secure therapeutic environment.



**Responsibilities:**

  • Facilitate a safe and supportive environment for residents.
  • Perform weekly case management sessions for up to 9 residents.
  • Develop and provide individualized action plans for each resident to help them reach their goals to achieve independence.
  • Help clients identify appropriate providers and programs and assist with eligibility, applications, and appointments.
  • Provide resources and coordinate services with other VOAMASS programs and outside agencies.
  • Create and facilitate groups with residents in the areas of personal responsibility, social skills, and community living skills and behavior.
  • Complete documentation in Care Logic such as progress notes, resident treatment plans, and other paperwork and ensure all documentation meets the requirements of our regulators.
  • Share information with other staff about assigned residents' progress as appropriate.
  • Attend staff meetings (group supervision) and participate in individual supervision.
  • Monitor medications and Medication Log and ensure all medications policies, including distribution and destruction are followed.



**Requirements:**

  • Bachelor's Degree in a related field and a minimum of two years' experience in mental health, substance use treatment, and/or co-occurring disorders.
  • CADC may be substituted in place of a Bachelor's Degree.
  • Demonstrated strong written and verbal communications skills required.
  • Knowledge of milieu therapy in residential settings; substance use modalities, harm reduction approaches, trauma informed care, whole person health approaches, dual diagnosis, and commitment to meeting the needs of the most vulnerable.
  • Computer proficiency in electronic health records and MS Word and Outlook.



**Benefits:**

  • Individual and group clinical supervision toward licensure
  • Excellent health, vision, and dental insurance with 85% of medical deductible and certain co-pays paid by employer
  • Multiple opportunities to use pre-tax dollars to save for expenses such as health care (flexible spending account), child care, transit, and parking
  • 403(b) retirement plan with employer match
  • 24/7 nurse hotline for urgent health questions
  • Employee assistance program to provide help with family concerns, stress management, legal issues, and more
  • Employer-paid long-term disability and life insurance
  • Pet insurance
  • Tuition remission programs
  • Loan forgiveness (Public Service Loan Forgiveness (PSLF) program)
  • Generous vacation benefits, starting at three weeks and moving to four weeks after three years of employment
  • 14 paid holidays, higher than industry average
  • Fitness/wellness reimbursement to cover expenses such as gym membership
  • Employee discount program on hundreds of items such as computers, cell phone plans and accessories, furniture, hotels, vacation home rentals, etc.
  • Cash bonus, with no annual cap, for referring other qualified candidates for employment
"}

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