Service Operations Manager

2 days ago


Glenwood Springs, Colorado, United States Mountain Chevrolet Full time
Job Overview

Mountain Chevrolet in Glenwood Springs, Colorado is looking for a Service Manager to lead our service team. This role involves overseeing the daily activities of the service department, managing staff, and providing exceptional customer service.

Key Responsibilities
  1. Lead the service team, setting goals and objectives to drive business growth.
  2. Develop and implement strategies to improve customer satisfaction and retention.
  3. Manage and develop staff, ensuring they have the necessary skills and training to succeed.
  4. Communicate effectively with customers, technicians, and other stakeholders to resolve issues promptly.
  5. Ensure compliance with industry standards and company policies.
Requirements and Qualifications
  • 5+ years of experience in a service management role, preferably in the automotive industry.
  • Demonstrated ability to manage budgets and resources effectively.
  • Strong leadership and communication skills.
  • Technical knowledge of automotive systems and processes.
Compensation and Benefits
  • Competitive salary: $85,000 - $120,000 per year.
  • Bonuses and incentives based on performance.
  • Comprehensive health insurance package.


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