Account Management Associate

2 weeks ago


Lafayette, Indiana, United States Orkin Full time
Job Description

As a Customer Service Specialist at Orkin, you will be responsible for delivering exceptional customer experiences while ensuring efficient service delivery.

Key Responsibilities:

  • Answer incoming calls and make outbound calls to customers to schedule, confirm, and follow up on service appointments.
  • Use your sharp listening skills and probing questions to identify customer concerns and evaluate their needs.

Requirements:

  • Previous experience in Customer Service or Sales is preferred.
  • High School Diploma or equivalent is required.
  • Excellent interpersonal and communication skills are essential.

Benefits:

  • Comprehensive benefits package including medical, dental, vision, maternity, & life insurance.
  • 401(k) plan with company match, employee stock purchase plan.
  • Paid vacation, holidays, and sick leave.


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