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Integrated Product Support Manager

2 months ago

Hartford, Alabama, United States HDT Global Full time

HDT Global is a prominent entity in the engineering, design, and manufacturing of advanced military expeditionary products and robust industrial/commercial solutions since its inception.

What We Provide:

  • Comprehensive Health, Dental & Vision insurance
  • Life, AD&D & Disability coverage (fully funded by the company)
  • 401K plan with company matching contributions

Key Responsibilities:

  • Evaluate contractual obligations, customer requirements, or related documentation to ascertain logistics or support needs.
    • Examine logistics workflows
    • Assign task responsibilities to Integrated Product Support team members
    • Oversee the performance of third-party logistics subcontractors engaged in Integrated Product Support deliverables
    • Ensure the accuracy and integrity of product outputs generated by the Integrated Product Support team
  • Identify logistics support needs.
  • Oversee configuration management and workflow for all Contract Data Requirements List submissions.
  • Recommend logistics strategies based on preliminary analysis and customer specifications while ensuring compliance with contractual obligations.
  • Develop logistics performance metrics, internal analytical tools, or key performance indicators for business growth or project financial assessment.
  • Investigate technical specifications, relevant program documentation, engineering schematics, 3-D visual aids, and maintenance instructional videos.

Qualifications/Experience/Skills:

  • Associate degree in business or Technical/Professional Writing; Bachelor’s degree is preferred.
  • Over 15 years of managerial experience, including at least 7 years in Integrated Logistics/Product Support and database management.
  • Proficient in identifying, retrieving, reviewing, interpreting, and applying statutes, regulations, or standard operating procedures in military, DoD civilian, or commercial settings.
  • Expertise in interpreting statements of work, Contract Data Requirements List (CDRL), and Performance Requirements Documents (PRD).
  • Strong technical knowledge in automotive, mechanical, and electrical principles.
  • Exceptional communication skills coupled with strong interpersonal abilities to collaborate effectively with customers, vendors, employees, and management.
  • Familiarity with XML, SGML, or HTML editing software and document creation.

Note: This job description is intended to provide a general overview of the responsibilities and qualifications for this role.