Support Operations Specialist
3 weeks ago
At Sharetown, we're looking for a Support Representative to join our team. In this role, you'll play a vital part in ensuring the success of our independent contractors by providing top-notch support and guidance.
Key Responsibilities:
- Develop and maintain strong relationships with our Reps, providing them with the tools and resources needed to succeed.
- Resolve issues and answer questions in a timely and professional manner, ensuring our Reps feel supported and valued.
- Monitor Rep performance and provide regular feedback, coaching, and training as needed.
- Collaborate with cross-functional teams to identify areas for improvement and develop strategies to drive business growth.
Requirements:
- 1+ years of experience in customer service or a related field
- Strong written and verbal communication skills
- Ability to work independently and collaboratively as part of a team
- Proficiency in Microsoft Office and G-Suite
- Familiarity with inventory management systems and processes
Salary and Benefits:
- $24/hourly salary
- Flexible remote work arrangements
- Ongoing training and development opportunities
- A dynamic and supportive work environment
About Sharetown:
We're a recommerce company dedicated to transforming the way people buy and sell used goods. Our platform empowers individuals to earn income by reselling gently used items, and we're committed to supporting our Reps every step of the way.
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