Program Manager

3 weeks ago


Hayward, California, United States Horizon Services, Inc. Full time
Job Summary">

Hiring a highly qualified and compassionate Program Manager to oversee daily operations at our Hayward, CA facility. In this role, you will be responsible for supervising direct service staff, ensuring quality client care, and enforcing program policies and procedures. A successful candidate will have 3+ years of experience working in community mental health facilities, strong leadership skills, and excellent communication abilities.



Responsibilities:
  • Recruit, interview, and hire direct service staff in coordination with ADOPPS.
  • Coordinate and maintain all direct service staff schedules to ensure minimum facility coverage and minimize overtime hours.
  • Daily review of timecards, correct missed punches, and approved time off requests as appropriate.
  • Provide new hire orientation and training for all direct service staff.
  • Provide ongoing feedback to direct service staff, develop performance assessments, and professional development processes for direct service staff, with assistance from ADOPPS.
  • Develop, maintain, and ensure compliance with Horizon Services employee handbook.
  • Oversee process for answering phones and provide reception coverage to furnish information/referrals to participants and potential participants.


Qualifications:
  • Bachelor's degree in Psychology, Social Work, or relevant field preferred.
  • 3+ years of experience working in community mental health facilities and/or drug/alcohol treatment facilities.
  • 2+ years of experience supervising, managing, and evaluating staff in community mental health facilities and/or drug/alcohol treatment facilities, including budget management.
  • 2+ years working with youth/young adults and LGBTQIA+ population required.
  • CPR/First Aid certification required.
  • Valid California driver's license with good driving record and car insurance.
  • Bilingual in English, Chinese, Spanish, Tagalog, and Vietnamese required.


Compensation:
$85,000 annually based on experience, education, language skills, and qualifications.

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