Banking Associate

5 days ago


Massillon, Ohio, United States Woodforest National Bank Full time
Unlock Your Potential as a Retail Banker

At Woodforest National Bank, we're committed to building relationships and discovering opportunities to better serve our communities and understand the financial needs of every customer we serve.

As a Retail Banker, you'll play a critical role in caring for our customers each day, providing exceptional service and support to help them achieve their financial goals.

We're looking for talented individuals who are passionate about delivering outstanding customer experiences and have a strong desire to grow and develop their skills in a dynamic and inclusive team environment.

Key Responsibilities:
  • Achieve individual sales targets by proactively identifying, marketing, and recommending bank products and services that meet customers' needs.
  • Process transactions, open accounts, and perform account maintenance to ensure seamless customer experiences.
  • Handle branch servicing duties, including vault balancing, cash ordering, and maintenance of automated teller machines.
  • Employ problem-solving skills to address customer inquiries and concerns in a manner consistent with our Woodforest Experience training.
Requirements:
  • 3 years of relevant sales and/or customer service experience, or an Associate's degree and 1 year of relevant experience, or a Bachelor's degree.
  • Previous in-store banking experience is preferred but not required.
  • Must be positive, engaging, and possess excellent communication skills.
What We Offer:
  • A dynamic and inclusive team environment that fosters growth and development.
  • Opportunities for advancement and career progression in a rapidly growing industry.
  • A comprehensive training program that equips you with the skills and knowledge needed to succeed in your role.
  • A competitive compensation and benefits package that rewards your hard work and dedication.

We're an Equal Opportunity / Affirmative Action employer, committed to diversity and inclusion in all aspects of our business. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.