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Customer Service Liaison
1 week ago
At Lennar Mortgage, we're committed to delivering exceptional customer experiences and ensuring our homebuyers feel confident in their purchasing decisions.
The estimated salary for this role is $65,000 - $85,000 per year, depending on location and experience.
This Customer Care Representative position plays a critical role in fostering strong relationships with our homebuyers and trade partners. As the initial point of contact for warranty service work, you'll be responsible for scheduling and completing repairs within 5 days of delivery.
You'll also conduct homeowner walk-throughs, providing detailed explanations of appliance operation, heating/cooling systems, and maintenance requirements. Effective communication skills are essential in this role, as you'll be working closely with homeowners to resolve any issues that may arise.
A valid driver's license and ability to work independently are necessary for this position. Our ideal candidate will possess excellent organizational and interpersonal skills, with a focus on quality control and customer satisfaction.
As part of our team, you'll enjoy a range of benefits, including health insurance, vacation time, holidays, sick leave, and personal days. You'll also have access to our 401(k) Savings Plan, Paid Maternity & Bonding Leave, and Home Purchase Discount for Associates.
Join us at Lennar Mortgage, where we value diversity, inclusion, and innovation. If you're passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.