Work Control Manager
2 weeks ago
Bates College is seeking a highly skilled Work Control Manager to join our team. As a key member of our Facilities Services department, you will be responsible for overseeing the day-to-day operations of our work control center, ensuring that work orders are created and routed according to departmental guidelines.
Key Responsibilities:- Supervise and manage a team of work control specialists to ensure efficient and effective work order processing.
- Develop and implement business process improvements to enhance the work control process.
- Collaborate with IT staff to ensure seamless integration of work control systems with other departmental systems.
- Provide exceptional customer service to internal and external customers, resolving issues and concerns in a timely and professional manner.
- Develop and maintain comprehensive documentation of work control processes and procedures.
- Bachelor's degree in a related field, such as business administration, operations management, or a related field.
- Minimum 3-5 years of experience in work control, operations management, or a related field.
- Strong analytical and problem-solving skills, with the ability to think critically and creatively.
- Excellent communication and interpersonal skills, with the ability to work effectively with diverse stakeholders.
- Ability to work in a fast-paced environment, with multiple priorities and deadlines.
- Competitive salary and benefits package.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
- The chance to work with a talented team of professionals who are passionate about their work.
Bates College is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees. If you are a motivated and experienced professional who is passionate about work control and operations management, we encourage you to apply for this exciting opportunity.
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