Fitness Experience Manager

7 days ago


Urbandale, Iowa, United States Planet Fitness Full time

**Job Summary:**

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We are seeking a dedicated and detail-oriented individual to join our team as a Customer Service Representative. As a key member of our staff, you will be responsible for creating a positive member experience by providing exceptional customer service to Planet Fitness members, prospective members, and guests.

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Main Responsibilities:

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  2. Ensure that all members receive a high-quality experience at our facility.">
  3. Manage front desk operations, including answering phones, checking members in, and processing new member sign-ups.">
  4. Facilitate account updates and resolve member inquiries in a prompt and professional manner.">
  5. Maintain a clean and organized environment throughout the club.">
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Essential Qualities:

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  • Customer service background preferred.">
  • Basic computer knowledge.">
  • A genuine interest in fitness and wellness.">
  • Positive attitude and punctuality are essential.">
  • Superior communication and interpersonal skills.">
  • Ability to work well under pressure.">
  • 18 years or older.">
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Benefits and Compensation:

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  • Competitive hourly rate of $11.00.">
  • Employee recognition program.">
  • Ongoing training and development opportunities.">
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We prioritize fostering a supportive community where individuals feel valued and empowered to achieve their fitness goals. Join us and become a part of our mission to enhance people's lives



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