Restoration Crew Manager
3 weeks ago
SERVPRO of East Mahoning County is seeking an experienced Restoration Crew Chief to join our team. As a key member of our crew, you will be responsible for coordinating and performing production processes, managing customer satisfaction, and supervising restoration technicians.
About the RoleWe are offering a competitive salary range of $65,000 - $80,000 per year, depending on experience, to lead our restoration crew. This role requires at least 1 year of experience in cleaning, restoration, or construction, with IICRC certification preferred but not required.
Key Responsibilities- Coordinate and perform production processes as scheduled and ensure quality control
- Manage the customer and client experience and overall customer satisfaction tracked with online reviews
- Communicate clear expectations to restoration technicians and supervise their activities
- Document a detailed and accurate job file to support the services provided
- Manage labor and consumable item usage on assigned projects
- Communicate with restoration project manager and office staff on project progress and issues
- Communicate and follow all OSHA guidelines for job safety
- Manage assets by protecting and using equipment and materials properly
- Coach and train restoration technicians
- Valid drivers license
- High school diploma/GED (preferred)
- At least 1 year of experience in cleaning, restoration, or construction
- IICRC certification a plus, not required
- Competitive compensation package
- Paid time off
- Training & development opportunities
- Vision insurance
As a Restoration Crew Chief, you will have the opportunity to work with a dynamic team and make a positive impact on our customers' lives. We offer a supportive work environment and opportunities for career growth and development. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity.
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