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Senior Data Integrity Specialist

2 months ago


Atlanta, Georgia, United States MultiPlan Full time

Job Summary

We are seeking a highly skilled Data Integrity Specialist to join our team at MultiPlan. As a key member of our organization, you will play a critical role in ensuring the accuracy and integrity of our data.

Key Responsibilities

  • Coach and mentor less experienced team members to ensure optimal quality, data integrity, and performance.
  • Mentor professional growth by collaborating with Team Lead to identify individual training needs and ensure training goals are met.
  • Manage high-priority and escalated internal or external/client campaign data integrity issues.
  • Mentor new team members as requested by the Team Lead and monitor their progress.
  • Identify ways to improve current processes and work with Team Lead to implement new procedures.
  • Keep Team Lead aware of pertinent issues and information warranting their knowledge, action, or resolution.
  • Initiate outbound calls to contracted network providers to uphold the integrity of their demographic records and network standings.
  • Perform and coach Data Integrity Advocates on a diverse array of campaign types, each presenting unique data challenges and regulatory requirements.
  • Perform and coach the use of multiple research tools to validate provider information when direct contact is unattainable.
  • Document interactions and results with clarity and detail, ensuring comprehensive notes and accurate data updates are captured.
  • Excel in a metric-driven environment, meeting rigorous standards for attendance, quality assurance, productivity, adherence, and data integrity.
  • Adapt seamlessly to various duties and campaign types in a workday, leveraging a robust wiki knowledge base and subject matter experts.
  • Ensure the accuracy of information updates across all company applications, prioritizing precision in data management.
  • Foster collaboration across departments and disciplines, facilitating effective communication and coordination.
  • Serve as a liaison to other departments to provide inquiry resolution and identify center operational issues.
  • Collaborate, coordinate, and communicate across disciplines and departments.
  • Ensure compliance with HIPAA regulations and requirements.
  • Demonstrate Company's Core Competencies and values held within.

Job Scope

This job works under general supervision to complete job responsibilities. The incumbent relies on previous experience and judgment to support department management in completing daily operational tasks. Complex and sensitive work is assigned and completed with some autonomy. Work may involve complex reporting assignments, sensitive client projects, escalated tasks, and the need to identify problems or relevant issues.