Community Outreach Coordinator

3 days ago


Houston, Texas, United States Better Living Health & Community Services Full time

At Better Living Health & Community Services, we strive to provide exceptional care and support to our clients. As a Customer Service Representative, you will play a vital role in achieving this goal by delivering outstanding customer experiences and resolving issues efficiently.

Responsibilities:
  • Handle customer inquiries and concerns via phone, email, and in-person with professionalism and empathy.
  • Communicate accurate information regarding services, procedures, and policies.
  • Address customer complaints and resolve issues in a timely manner.
  • Update customer records and documentation as needed.
  • Collaborate with other teams to ensure smooth service delivery.
Requirements:
  • High school diploma or equivalent; additional education in business or related fields is advantageous.
  • Proven experience in customer service or similar roles.
  • Superb communication skills (verbal and written).
  • Strong analytical and problem-solving abilities.
  • Microsoft Office Suite proficiency and CRM system experience.

The estimated annual salary for this position is approximately $60,000-$70,000 based on national averages.



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