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Party City Sales Associate

2 months ago

Portage, Michigan, United States Party City Full time
Job Description

We are seeking a highly motivated and customer-focused Team Member to join our Party City team in Portage, MI. As a Team Member, you will be responsible for delivering exceptional customer service, executing sales and service strategies, and providing a positive shopping experience for our customers.

Key Responsibilities:

  • Provide exceptional customer service behaviors and put the customer first in everything you do.
  • Execute best-in-class sales and service strategies to drive sales and customer engagement.
  • Master all Balloon & OMNI channel service platforms, including in-store pickup, delivery, curbside pickup, and others.
  • Manage and plan the daily and weekly workload to deliver on store sales goals and customer engagement.
  • Assist the Store Team Leader and Leads in supporting onboarding and mentoring to new Team Members.

Requirements:

  • High school diploma or equivalent required.
  • Ability to lift, push, and pull up to 25lbs daily.
  • Ability to climb ladders to re-stock and obtain merchandise for customers.
  • Ability to ring transactions on a register.
  • Ability to utilize our helium system to fulfill customer orders.

What We Offer:

  • Competitive salary.
  • Fun working environment.
  • Generous associate discount.
  • Lifestyle benefits.

Why Work at Party City?

We are a customer-obsessed company that creates joy for our customers by making it easy to create unforgettable memories. Our Team Members lead by example and possess the energy and enthusiasm to match our customers' excitement while providing an exceptional shopping experience.